Your Role as a Volunteer
General Responsibilities
As a volunteer with the City of Markham, you will:
- Foster a positive learning environment
- Complete your tasks on time
- Have the needed certifications and training before you start
- Keep track of your shifts and hours and online profile.
- Tell your supervisor about any upcoming absences. Be sure to do so in advance so that the City can find someone to fill your role.
- Know about your position and do your job as well as you can
- Work with City of Markham staff and other volunteers
- Allow your supervisor and/or instructor to help you with difficult situations
Values and Code of Conduct
We want our volunteers to show creativity and resourcefulness. Markham is a vibrant and diverse city. We can use our skills, resources, and imagination of our residents, to solve any problem!
As a volunteer, you must:
- Show respect, dignity, and professionalism
- Be a positive role model
- Uphold our mission, values, and strategic priorities
- Uphold and implement all departmental policies and procedures
- Dress appropriately and follow your role’s specific dress code
- Help make a positive working environment
- Keep things confidential
- Respect the privacy of others
Do not:
- Criticize other volunteers, City of Markham staff, participants, or services
- Use profane, insulting, or offensive language
- Volunteer under the influence of alcohol, drugs, or banned substances. Our facilities are smoke free.
- Give drugs, alcohol, or tobacco products to volunteers, participants, or guests